How to cancel Runway subscription?
Go to your Runway billing page at app.runwayml.com/settings/billing and click 'Cancel plan' (as of July 2026). Canceling stops the next renewal but keeps your paid features until the end of the current billing cycle. Any purchased credits stay on your account until you spend them.
Why — the first-principles explanation
Canceling a subscription is really telling the billing system not to charge you again, not switching the product off immediately. That's why Runway keeps your paid access alive until the end of the cycle you've already paid for—you bought the month, so you keep the month. Cancellation just removes the automatic renewal at the boundary.
Runway keeps the control self-service and inside your account because that's cheaper and cleaner than handling cancellations by email. The button lives on the billing page under settings. Once you click it, the plan is flagged as non-renewing; nothing else changes until your renewal date arrives, at which point you drop to the Free tier.
Two details trip people up. First, your purchased add-on credits don't vanish when you cancel—they remain until spent, separate from the monthly subscription credits that stop refilling. Second, if you're canceling because you were just charged for a renewal you didn't want, cancellation alone doesn't return the money; that's a separate refund request (available within 30 days if the plan is unused or near-unused). So cancel to stop future charges, and file a refund if you need the last payment back.
An example that makes it click
It's like canceling a magazine subscription. You tell them 'don't send me next year's,' but you still get every issue you already paid for until the year runs out—your mailbox doesn't go empty the day you call. And the free tote bag they mailed you earlier? You keep it (those are your purchased credits). If you want your money back for an issue that just arrived, that's a separate letter to customer service, not the same as canceling.
How to do it
- Log in to Runway and open your account settings.
- Go to the billing page at app.runwayml.com/settings/billing.
- Click 'Cancel plan'.
- Confirm the cancellation when prompted.
- Note your renewal date—you keep paid features until then, after which you move to the Free plan.
- If you also want money back for a recent charge, submit a separate refund request within 30 days.
Key facts
- Cancel via app.runwayml.com/settings/billing by clicking 'Cancel plan' (as of 2026-07).
- Paid features remain active until the end of the current billing cycle.
- After the renewal date, the account reverts to the Free plan and does not renew.
- Purchased credits stay on the account until spent, even after cancellation.
- Canceling does not itself issue a refund; refunds are a separate 30-day request.
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Here's how to cancel your Runway subscription. Log in, open your account settings, and go to the billing page at app.runwayml.com/settings/billing. Click 'Cancel plan' and confirm—that's it. But understand what canceling does: it stops the next charge, it doesn't shut the product off today. You keep all your paid features until the end of the billing cycle you already paid for, then your account drops to the Free plan. Two things to remember. First, any credits you purchased separately stay on your account until you use them—they don't disappear. Second, canceling is not the same as getting a refund. If you were just charged for a renewal you didn't want, you'll need to file a separate refund request, and Runway offers those within 30 days if the plan is basically unused. Cancel to stop future bills; request a refund to get the last one back.
What authoritative sources say
People also ask
Will I lose access immediately when I cancel?
No. You keep paid features until the end of your current billing cycle, then revert to the Free plan.
Do I get a refund when I cancel?
Not automatically. Canceling stops future charges; a refund is a separate request available within 30 days.
What happens to my purchased credits?
They remain on your account until spent, even after the subscription ends.
Where is the cancel button?
On your billing page at app.runwayml.com/settings/billing, labeled 'Cancel plan'.